Emotion, Reason, and Information and Communication Technologies in Education: some issues in a post-emotional society

"One student wrote, ‘I never thought that we could develop our “listening” skills while being online, but I guess we are listening with our “inner ear,” both with our minds and with our feelings’ (added emphasis). The student continues, ‘In my opinion, technology shapes/influences our cross-cultural online interaction by making us simply reflect on each other’s posted opinions by just the words we use, and not based on biases, stereotypes, misconceived perceptions, or misinterpretations due to someone’s skin color, physical appearance, gesture, or facial expressions.’"

Tirei este excerto de um artigo que fala sobre as emoções e a razão na comunicação mediada por computador que encontrei e que achei muito interessante e considero que vale a pena pensar sobre o que eles referem.
No entanto deixo aqui o link do artigo para que possam consultar caso tenham curiosidade de ler mais:
http://vrasidas.com/wp-content/uploads/2007/07/elearnvol1no1.pdf